Helplines and family supports
If life is in danger, phone 000 (triple zero)
A self-service website for adults concerned about the safety or wellbeing of a child, young person, or family.
Find resources and services in your area, use the self-service Just ASK tool, or seek help through Chat (9:00 am to 5:00 pm weekdays).
A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Phone 1800 737 732 (24-hour service)
Information in other languages
Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)
Child and Family Health Service (CaFHS)
CaFHS is a free service for babies and children up to 5 years. Nurses can help with children's health, eating, sleeping and development. Some CaFHS sites have Aboriginal workers you can speak to.
For an appointment, phone 1300 733 606
Hours: 9.00 am to 4.30 pm, Monday to Friday.
Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next
The Domestic Violence Crisis Line
Offers information, counselling and safe accommodation support for anyone experiencing domestic violence in South Australia. They can organise a translator for you.
Phone 1800 800 098 (24-hour service)
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Email Kids Helpline
Kids Helpline Online Chat
Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424
The DHS Parenting and Family Support team helps South Australian parents and caregivers understand child and adolescent development.
They host relaxed and informal parenting workshops face-to-face or by webinar. You can get simple, practical strategies based on the latest parenting research. The workshops include videos, activities, and time for parents and caregivers to talk in small groups.
DHS Parenting and Family Support team
Family support services
Phone 8305 9200
Child Support Scheme
Australian Government child support scheme and assistance with payments.
Monday to Friday, 8.30 am to 4.45 pm
Phone 131 272
Centrelink 24-hour phone self-service
Phone 136 240
Child support enquiries, Monday to Friday, 8.30 am to 4.45 pm
Phone 131 272
Family Relationships Online
Information for all families – whether together or separated – about family relationship issues. Find out about a range of services to assist families manage relationship issues, including helping families agree on arrangements for children after parents separate.
For information about family law and dispute resolution. Online chat available.
Phone 8218 2800
Raising Children Network
Information in many languages about raising children and young people. Topics include:
- Aboriginal and Torres Strait Islander parents
- Baby Development milestones
- Multicultural families
- Pregnancy and birth
- Parenting as a teenager
- Rainbow and same-sex families
- Young parents (video - 7 mins)
Relationships Australia SA
Support for parents and caregivers in nurturing children’s development and wellbeing
Phone 1300 364 277
Uniting Communities (Adelaide)
Phone 1800 615 677
Uniting Care Wesley Bowden
Phone 8245 7100
Phone 8440 2200
Uniting Care Wesley Country SA (Port Pirie)
Phone 8633 8600
Parent Easy Guides
Support (Aboriginal Parent Easy Guide)