Parenting SA

Parent information and support


    If life is in danger, phone 000 (triple zero)
    Police attendance: Phone 131 444
    Domestic Violence Helpline: Phone 1800 800 098
    Poisons Information Line: Phone 13 11 26
    Lifeline crisis support: Phone 13 11 14
    Suicide Call Back Service for people at risk of suicide, and their carers: Phone 1300 659 467

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    Behaviour - positive approaches

    Find information, videos, books, blogs and online courses supporting positive approaches to guiding behaviour. Fees may apply to some resources.

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    Body image, food and healthy living

    Eat for Health, Australian Government
    The Australian Guide to Healthy Eating and other information about eating well.

    Girls Make Your Move, Australian Government
    Promoting sport and physical activity for girls.

    Healthy Eating for Kids and Teens, South Australian Government
    Tips for helping children and teens to eat well and be active.

    Statewide Eating Disorder Service (SEDS)
    For people with anorexia nervosa, bulimia nervosa and other specified feeding or eating disorders. Open 9.00 am to 4.30 pm, Monday to Friday.
    Phone 8198 0800

    The Butterfly Foundation
    Supporting people with eating disorders and body image issues.
    Phone 1800 33 4673

    National Eating Disorders Collaboration
    Eating disorders information for young people, parents and professionals.
    Phone (02) 9412 4499

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    Cybersafety and cybercrime

    Bullying and harassment information, advice and helplines (SA Government).

    Office of the Children’s eSafety Commissioner
    Information on online safety for parents (iParent) and women (eSafetyWomen), children and young people. Includes cyber bullying, sexting, trolling, digital reputation, online gaming. Provides a guide to games, apps and social networking. You can report cyber bullying and offensive material. Has resources
    for Aboriginal families and schools (Be Deadly Online)

    Google Safety Centre
    Online safety tips for parents, including Google SafeSearch.

    ReportCyber – Australian Cyber Security Centre
    A national site for reporting cybercrime.

    Cyber safety for parents and teachers including privacy management, sexting, gaming consoles. Has guides for young people on using a number of social media sites

    Australian Cybercrime Online Reporting Network (ACORN)
    A national site for reporting cybercrime

    Australian Federal Police
    Report cybercrime

    Crime Stoppers SA
    Phone 1800 333 000

    Common Sense Media
    A US website with reviews of movies, games and apps.

    Healthy children
    A US website with an online tool for developing a family screen use plan.

    Stay Smart Online Alert Service
    A free service for Australian internet users to explain recent online threats and how they can be managed

    Australian Council on Children and the Media
    Information about children and media, and app review service ‘Know before you load’

    Australian Classification
    Classification ratings for movies and games

    Department for Education
    Information for families and students about cyber-safety, bullying and harassment

    No Game
    Information about simulated gambling in games

    See also: Sexual abuse of children

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    Special Education Resource Unit (Department of Education)
    Specialised resources and information for children and students with disability from birth to Year 12. 
    Phone 8235 2871

    Disability resources from SA Government

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    Domestic and family violence

    Police - Domestic Violence Disclosure Scheme
    A person at risk of domestic violence can get information about their partner or ex-partner, to help them make decisions about their safety. Apply online or at a police station.

    Police – family violence advice
    Metropolitan Adelaide - contact your local Family Violence Investigation Section.

    In country areas, contact your local police station.

    Family Relationships Advice Line
    Advice for families affected by relationship or separation issues, including locating dispute providers. Monday to Friday 8.00 am to 8.00 pm, Saturdays 10.00 am to 4.00 pm.
    Phone 1800 050 321

    Legal Services Commission
    For free legal advice by phone or online chat, 9.00 am to 4.30 pm, Monday to Friday
    Phone 1300 366 424

    Local domestic violence services
    Supported accommodation, outreach and counselling for victims of violence

    • Eastern Adelaide Domestic Violence Service - Phone 8365 5033
    • Southern Adelaide Domestic Violence Service - Phone 8382 0066
    • Western Adelaide Domestic Violence Service - Phone 8268 7700
    • Northern Adelaide Domestic Violence Service - Phone 8255 3622

    Migrant Women’s Support Program
    Support for migrant women and children experiencing family violence
    Phone 8152 9260

    Nunga Mi:Minar (Northern Region Domestic Violence Service)
    Freecall 1800 003 308

    Ninko Kurtangga Patpangga (Southern Regional Aboriginal Family Violence Service)
    Phone 8297 9644

    RSPCA - Safe Kennels DV Project
    Provides emergency boarding for pets of people affected by family violence
    Phone 1300 477 722

    See also:

    If you think you are hurting your family

    Services for men who use violence or abuse in their relationships
    Phone 1300 789 978

    Uniting Communities
    For counselling services and groups
    Phone 8202 5190

    Relationships Australia
    For counselling services
    Phone 1300 364 277 or country callers phone 1800 182 325

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    Drugs and alcohol

    Alcohol and Drug Information Service (ADIS)
    A confidential telephone counselling, information and referral service run by Drug and Alcohol Services South Australia.

    Drug Help - Department of Health
    Information about drugs and their effects including what drugs look like. Tips for parents on
    talking with their teens

    Alcohol and Drug Foundation
    Information about alcohol, drugs and support services
    Phone 1300 85 85 84

    0439 TELL ME
    Text a drug name and receive a text with information about the effects of the drug and links to further information.
    Text to 0439 835 563

    Parenting Strategies
    Information and guidelines on preventing adolescent alcohol misuse, including free online course
    for parents

    Quit SA
    Information and support to stop smoking
    Phone 13 78 48

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    Education and learning

    Activity ideas that promote children’s learning

    Department for Education
    Phone 8226 1000 or freecall 1800 088 158

    Catholic Education Office
    Phone 8301 6600

    Association of Independent Schools
    Phone 8179 1400

    Child and Family Health Service (CaFHS)
    For an appointment (9.00 am to 4.30 pm weekdays) phone 1300 733 606

    Parent Helpline
    For advice on child health and parenting phone 1300 364 100

    Raising Children Network
    For parenting information including preparing for starting school

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    Family support services

    Anglicare SA
    Phone 8305 9200

    Child Support Scheme
    Australian Government child support scheme and assistance with payments.
    Monday to Friday, 8.30 am to 4.45 pm
    Phone 131 272

    Phone 8215 6700

    Centrelink 24-hour phone self-service
    Phone 136 240
    Child support enquiries, Monday to Friday, 8.30 am to 4.45 pm
    Phone 131 272

    Family Relationships Online
    Information for all families – whether together or separated – about family relationship issues.  Find out about a range of services to assist families manage relationship issues, including helping families agree on arrangements for children after parents separate.

    Family Court
    For information about family law and dispute resolution. Online chat available.

    Mission Australia
    Phone 8218 2800

    Raising Children Network
    Information on raising babies, children and teens (in a number of languages)

    Relationships Australia SA
    Support for parents and caregivers in nurturing children’s development and wellbeing
    Phone 1300 364 277

    Uniting Communities (Adelaide)
    Phone 1800 615 677

    Uniting Care Wesley Bowden
    Phone 8245 7100

    Uniting SA
    Phone 8440 2200

    Uniting Care Wesley Country SA (Port Pirie)
    Phone 8633 8600

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    Parent helpline (24 hours)
    Advice for parents and carers on baby and child health and parenting, including feeding, settling babies and toilet training.
    Phone 1300 364 100

    Child and Family Health Service (CaFHS) 
    Appointments available from 9.00 am to 4.30 pm, Monday to Friday. Phone 1300 733 606
    Child health nurses provide advice and support on baby and child health, development and parenting.
    Child and Youth Health Information about a wide range of parenting topics, and pregnancy.
    You can also find the My Health and Development Record (the Blue Book) (PDF 2.5 MB)

    Child Abuse Report Line (24 hours)
    If you are worried a child is being abused or neglected.
    Phone 13 14 78

    Domestic Violence Crisis Line
    For counselling and accommodation for anyone experiencing family violence.
    Phone 1800 800 098 (24 hours)

    Kids helpline
    Information on a broad range of topics for children and young people up to 25 years, including about becoming a parent.
    Phone 1800 55 1800

    Legal Services Commission
    For free legal advice by phone or online chat, 9.00 am to 4.30 pm, Monday to Friday
    Phone 1300 366 424ffami

    1800 RESPECT (24 hours)
    Provides help and support when there is violence in your family.
    Phone 1800 737 732 or chat online

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    LGBTIQ+ resources for parents and young people

    For parents

    Parents Supporting Parents, Family and Friends of Lesbians and Gays in South Australia
    Support for parents and their gay, lesbian or bisexual children. Resources including ‘Closet Space’ DVD or video.
    Phone 8369 0718

    Free, confidential information and support for parents and family members. Bfriend Parent Volunteers can provide phone or in-person support to other parents.
    Phone 8202 5190

    Beyond Blue: Families like mineA guide for parents and families when young people are questioning their sexuality or gender identity.

    Gender Centre
    Services for the transgender and gender diverse community.

    Royal Children’s Hospital, Melbourne
    Information on gender dysphoria.

    Australian Human Rights Commission
    The promotion and protection of human rights in Australia, including sexual orientation, gender identity and intersex status.

    Department of Education SA
    The department has policies and procedures to ensure all students, including those who are same-sex attracted, gender diverse, transgender and intersex, receive a quality education in a safe, supportive and inclusive environment.

    See also:

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    For young people

    Free, confidential information and support for parents and family members. Bfriend Parent Volunteers can provide phone or in-person support to other parents.
    Phone 8202 5190

    Free online support and counselling for young people,their families and friends

    Has information on sexuality and sexual identity and provides online chat and other connection and support options. Find what your local headspace centre offers.

    For support with appointments, counselling, information and resources for parents and young people.

    • Sexual healthline (before noon, Monday to Friday) phone 1300 883 793 or country callers 1800 188 171.
    • 64 Woodville Road, Woodville. For appointments, phone 8300 5300
    • 57 Hyde Street, Adelaide. For appointments, phone 8300 5300

    Minus 18
    Youth-led network providing information and resources for LGBTQI young people.
    Minus 18 Facebook page

    Telephone and online chat, peer support and referral for LGBTQI people of all ages.
    Phone 1800 184 527

    Youth Beyond Blue
    For information on anxiety, depression and bullying for LGBTQI young people.
    Phone 1300 22 4636

    Information for young people coping with tough times.

    Law Stuff
    Legal Information for young people.

    Australian GLBTIQ Multicultural Council
    A national body that advocates for the rights of multicultural and multifaith LGBTIQ individuals and communities

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    Media, movies and television

    Australian Council on Children and the Media
    Information and support about media and children 
    Phone 1800 700 357 (24 hours)

    Australian Classification
    Information about classification ratings including for movies and apps

    Australian Communications and Media Authority
    Responsible for regulating media and handling program content complaints

    Australian Government Department of Health
    Guidelines for physical activity and sedentary behaviour for all ages, including screen time recommendations

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    Mental health and wellbeing

    South Australian government information about mental health and education for children.

    Be You - provides educators with knowledge, resources and strategies for helping children and young people achieve their best possible mental health.

    Healthy Mind is an Easy Read tool that suits people with intellectual disability.

    Headspace National Youth Mental Health Foundation
    Help for parents and young people 12 to 25 years. Open 9.00 am to 1.00 am.
    Phone 1800 650 890

    Youth Mental Health Service
    Supporting young people 16 to 24 years to manage their mental health. Open 24 hours.
    Phone 13 14 65

    Online mental health support for young people

    An online resource helping women recover from post-natal depression.

    PANDA (Perinatal Anxiety and Depression Australia)
    For information, support and counselling for new parents, family and friends.
    Phone 1300 726 306

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    New parents

    What were we thinking
    Information about common experiences for mothers and fathers in the early months of parenthood and some effective ways of thinking about and managing them.

    Supports the emotional health of new mums at every step.

    Online safety

    See: Cybersafety and cybercrime.

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    Safe environments for children

    Kidsafe SA
    Children’s safety, including safe car seats.
    Phone 8161 6318

    SIDS and Kids
    Safe sleeping for babies.
    Phone 8332 1066

    Red Nose
    Phone 1300 998 698
    Information on safe infant sleeping. Phone Crisis Line 1300 799 656
    Phone 1300 308 307, 24 hours for bereavement support.

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    Sexual abuse of children

    If life is in danger, phone 000 (triple zero)
    Police attendance: Phone 131 444

    Child Abuse Report Line
    If you are concerned a child is being abused or neglected.
    Phone 13 14 78 (24 hours)

    eSafety Commissioner
    For information about keeping children safe online.
    Phone 1800 880 176

    Crime Stoppers SA
    To report crimes including online grooming.
    Phone 1800 333 000

    Protecting children and young people with disability and preventing sexual abuse - Dept for Education

    Online safety information and to report online grooming to Australian Centre to Counter Child Exploitation.

    Department for Child Protection
    For information on child protection and reporting abuse.
    Phone 8124 4185

    Parenting SA guides including:

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    Young parents

    Metropolitan Youth Health (MY Health) young parent programs 
    Providing individual and group support before, during and after pregnancy and while you’re parenting. MY Health also has nurses, midwives, doctors and counsellors.

    Talking Realities
    A program for young parents at Angle Vale
    Phone 8243 5637

    Family support program, Anglicare SA
    Phone 8131 3400

    Centacare - young family support program
    Parenting support and accommodation at a number of locations, including on-site learning programs where residents can complete their high school education.
    Phone 8359 1022

    Young Pregnant and Parenting Network
    Supporting pregnant and parenting young people to make the right choices for themselves and their children.

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    Contact us

    Parenting SA

    Phone 8303 1660
    Fax: 08 8303 1653

    On this site

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    State Government of South Australia © Copyright DHS .

    Provided by:
    Department for Communities and Social Inclusion
    Last Updated:
    21 Aug 2019
    Printed on:
    19 Jan 2021
    The Parenting SA website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016