Multicultural Families
Interpreting
Interpreting
Interpreting and Translating Centre
Telephone or face-to-face interpreters.
Hours: 8.30 am to 5.00 pm, Monday to Friday
Phone 1800 280 203
Translating and Interpreting Service (TIS National)
24-hour phone interpreters
Phone 13 14 50
Helplines
Helplines
If life is in danger, phone 000 (triple zero)
1800 RESPECT
A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Phone 1800 737 732 (24-hour service)
Information in other languages
Healthdirect
If someone is sick or injured
Phone 1800 022 222 (24-hour service)
Kids Helpline
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Lifeline is there to help anyone who feels sad, worried or thinks they may harm themselves. Online chat is available.
Phone 13 11 14 (24-hour service)
Text Lifeline (12 noon to 12 midnight)
Lifeline Online Chat (7.00 pm to 12 midnight)
If life is in danger, phone 000 (triple zero)
Beyond Blue
Beyond Blue is there to help anyone who feels sad or worried. Information in many languages.
Phone 1300 22 4636 (24-hour service)
If life is in danger phone 000 (Triple zero)
Information, help and support for young people aged 12 to 25 years.
Talk face-to-face, by phone or chat online.
Mensline
Talk to a male counsellor about wellbeing, relationships, dealing with anger and keeping your family safe. Phone, online and video chat.
Phone 1300 78 99 78 (24-hour service)
Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)
Islamicare – Parenting and Youth Helpline
Confidential support for young people and their parents.
Phone 1800 960 009
Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next
Multicultural services
Multicultural services
African Women’s Federation of SA
Programs and services for African women
304 Henley Beach Road, Underdale
Phone 8161 3331 or 8354 2951
Hours: 9.00 am to 5.00 pm, Monday, Wednesday and Friday
Settlement services for refugees and newly arrived migrants
Ground floor, 212 Pirie Street, Adelaide
Phone 7224 8550
Hours: 9.00 am to 5.00 pm, Monday to Friday
2/59 Commercial Road, Salisbury
Phone 7224 8500
Hours: 9.00 am to 5.00 pm, Monday to Friday
Australian Migrant Resource Centre (AMRC)
Settlement, family relationships and family violence services for migrants, refugees and asylum seekers
23 Coglin Street, Adelaide
Phone 8217 9500
Hours: 9.00 am to 5.00 pm, Monday to Friday
Metropolitan and regional locations:
28 Mary Street, Salisbury
Phone 8256 5700
Hours: 9.00 am to 5.00 pm, Monday to Friday
5 Second Street, Murray Bridge
Phone 8535 5600
Hours: 9.00 am to 4.00 pm, Tuesday to Thursday
26 Woolshed Street, Bordertown
Phone 8752 1000 or 0432 155 122
Email bordertown@amrc.org.au
Hours: 10.00 am to 6.00 pm, Tuesday to Thursday (hours vary during school holidays)
64 Smith Street, Naracoorte
Phone 8762 2955 or 0432 155 122
Email naracoorte@amrc.org.au
Hours: 10.00 am to 6.00 pm, Monday to Friday (hours vary during school holidays)
11–13 Eleanor Street, Mount Gambier
Phone 8726 4800
Hours: 9.00 am to 5.00 pm, Monday to Friday
Australian Refugee Association
Assistance and support for refugees
1 Brown Terrace, Salisbury
Phone 8281 2052
Hours: 9.30 am to 4.30 pm, Monday to Friday
Programs for young people and families
Shop 9 Miller’s Arcade, 28 Hindley Street, Adelaide
Phone 8212 0085
Hours: 9.00 am to 5.00 pm, Monday to Friday
Muslim Women’s Association of SA
Programs and support for Muslim women and their families
Level 4, 182 Victoria Square, Adelaide
Phone 8212 0800
Hours: 9.30 am to 3.00 pm, Monday to Friday
Multicultural Affairs - Department of the Premier and Cabinet
Information about South Australian services and multicultural events
Health and wellbeing
Health and wellbeing
Kids Helpline
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Health service for newly arrived refugees and asylum seekers
21 Market Street, Adelaide
Phone 8237 3900
Country callers phone 1800 635 566
Hours: 9.00 am to 5.00 pm, Monday to Friday
To book an after-hours doctor home visit, phone 13 74 25
Child and Family Health Service (CaFHS)
CaFHS is a free service for babies and children up to 5 years. Nurses can help with children's health, eating, sleeping and development. Some CaFHS sites have Aboriginal workers you can speak to.
For an appointment, phone 1300 733 606
Hours: 9.00 am to 4.30 pm, Monday to Friday.
Child and Adolescent Mental Health Service (CAMHS)
Services for children and young people with severe or complex mental health needs
Phone 1300 222 647
Hours: 9.00 am to 5.00 pm, Monday to Friday
Relationships Australia (Multicultural Services)
Support for family relationships, children and teens, gambling, violence, HIV, hepatitis
Phone 1300 364 277
Country callers phone 1800 182 325
Hours: 9.00 am to 5.00 pm, Monday to Friday
Survivors of Torture and Trauma Assistance and Rehabilitation Service (STTARS)
For anyone affected by events such as war, violence, loss of loved ones before coming to Australia
81 Angas Street, Adelaide or 11 Wehl Street, Mt Gambier
Phone 8206 8900
Hours: 9.00 am to 5.00 pm, Monday to Friday
Multicultural Centre for Women’s Health
The National Education Toolkit for Female Genital Mutilation/Cutting Awareness (NETFA)
Talk to someone confidentially about safe sex, contraception, sexuality or other sexual matters. Information in many languages
Phone 1300 883 793
Country callers phone 1800 188 171
Hours: 9.00 am to 12.30pm, Monday to Friday
Information about alcohol and drugs
Phone 1300 858 584
Hours: 9.00 am to 5.00 pm, Monday to Friday
Safety for children and young people
Safety for children and young people
A self-service website for adults concerned about the safety or wellbeing of a child, young person, or family.
Find resources and services in your area, use the self-service Just ASK tool, or seek help through Chat (9:00 am to 5:00 pm weekdays).
Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next
Department of Foreign Affairs and Trade
If you are in Australia and need help (eg if you are at risk of Female Genital Cutting or forced marriage)
Phone 1300 555 135 (24-hour service)
If you are outside Australia
Phone +61 2 6261 3305
Text +61 421 269 080
Australian Federal Police (AFP)
The AFP is specially trained to help people at risk of forced marriage
Phone 13 12 37
You can get support to contact the Australian Federal Police
Phone 8100 4500
Freecall 1800 733 276
Email National_STPP@redcross.org.au
Office of the eSafety Commissioner
Online safety information for parents and children
Phone 1800 880 176
Information on keeping babies and children safe. Advice on buying, hiring, fitting safe car seats.
Phone 7089 8554
Hours: 8.30 am to 5pm, Monday to Friday
Information about safe baby sleep and grief support
Phone 8332 1066
Hours: 9.00 am to 4.00 pm, Monday to Friday
Family violence
Family violence
The Domestic Violence Crisis Line
Offers information, counselling and safe accommodation support for anyone experiencing domestic violence in South Australia. They can organise a translator for you.
Phone 1800 800 098 (24-hour service)
Migrant Women’s Support Program
Free, confidential assistance for migrant women and children in family violence
Phone 8152 9260
Hours: 8.30 am to 5.00 pm, Monday to Friday
Free and confidential women’s health clinics for anyone living in family violence within the last 12 months
47 Dale Street, Port Adelaide
Phone 8444 0700
Hours: 9.00 am to 5.00 pm, Monday to Friday
Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424
To get help with anger or violence
Mensline
Talk to a male counsellor about wellbeing, relationships, dealing with anger and keeping your family safe. Phone, online and video chat.
Phone 1300 78 99 78 (24-hour service)
Australian Migrant Resource Centre (AMRC)
City, metropolitan and regional areas
Phone 8217 9500
Hours: 9.00 am to 5.00 pm, Monday to Friday
Australian Refugee Association
1 Brown Terrace, Salisbury
Phone 8281 2052
Hours: 9.30 am to 4.30 pm, Monday to Friday
Relationships Australia (Multicultural Services)
Phone 1300 364 277
Country callers 1800 182 325
Hours: 9.00 am to 5.00 pm, Monday to Friday
Phone 8202 5190
Legal support for multicultural families
Legal support for multicultural families
Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424
Northern Community Legal Service
Free legal information
26 John Street, Salisbury
Phone 8281 6911
Country callers phone 1300 558 555
Hours: 9.00 am to 5.00 pm, Monday to Friday
Find legal help near you
Free Legal Information Line for women
Phone 8221 5553
Country callers phone 1800 816 349
Hours: 10.00 am to 4.00 pm, Monday, Tuesday, Thursday, Friday
Legal and migration advice about slavery, trafficking and slavery-like practices
Phone 02 9514 8115
Email antislavery@uts.edu.au
Hours: 9.00 am to 5.00 pm, Monday to Friday
Information on forced marriage and links to free legal advice
Parenting
Parenting
A self-service website for adults concerned about the safety or wellbeing of a child, young person, or family.
Find resources and services in your area, use the self-service Just ASK tool, or seek help through Chat (9:00 am to 5:00 pm weekdays).
Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)
Islamicare – Parenting Helpline
Confidential support for young people and their parents
Phone 1800 960 009
AC Care - Communities for Children (CfC)
Services for children 0–12 and their families in the Limestone Coast, Murraylands and Riverland, including parenting programs for dads
Raising Children Network
Information in many languages about raising children and young people. Topics include:
- Aboriginal and Torres Strait Islander parents
- Baby Development milestones
- Co-parenting
- Multicultural families
- Pregnancy and birth
- Parenting as a teenager
- Rainbow and same-sex families
- Young parents (video - 7 mins)
Multicultural Parent Easy Guides in a number of languages and general Guides on a wide range of topics
Early learning
Early learning
Find your local government child care, children’s centre, preschool or school
Find your local playgroup
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