Parenting SA

Multicultural Families


Interpreting

Interpreting

Interpreting and Translating Centre
Telephone or face-to-face interpreters.
Hours: 8.30 am to 5.00 pm, Monday to Friday
Phone 1800 280 203

Translating and Interpreting Service (TIS National)
24-hour phone interpreters
Phone 13 14 50

Helplines

Helplines

If life is in danger, phone 000 (triple zero)

1800 RESPECT
A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Phone 1800 737 732 (24-hour service)
Information in other languages

Healthdirect
If someone is sick or injured
Phone 1800 022 222 (24-hour service)

Kids Helpline
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Email Kids Helpline
Kids Helpline Online Chat

Lifeline

Lifeline is there to help anyone who feels sad, worried or thinks they may harm themselves. Online chat is available.
Phone 13 11 14 (24-hour service)
Text Lifeline (12 noon to 12 midnight)
Lifeline Online Chat (7.00 pm to 12 midnight)
If life is in danger, phone 000 (triple zero)

Beyond Blue
Beyond Blue is there to help anyone who feels sad or worried. Information in many languages.
Phone 1300 22 4636 (24-hour service)
Email Beyond Blue
Online Chat Service
Online Forums for sharing your experiences and tips for staying well

Headspace

Information, help and support for young people aged 12 to 25 years.

Find a Centre near you. Talk face to face, by phone or chat online

Mensline
Talk to a male counsellor about wellbeing, relationships, dealing with anger and keeping your family safe. Phone, online and video chat.
Phone 1300 78 99 78 (24-hour service)

Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)

Islamicare – Parenting and Youth Helpline
Confidential support for young people and their parents.
Phone 1800 960 009

Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next

Multicultural services

Multicultural services

African Women’s Federation of SA

Programs and services for African women
304 Henley Beach Road, Underdale
Phone 8161 3331 or 8354 2951

Hours: 9.00 am to 5.00 pm, Monday, Wednesday and Friday

AMES Australia

Settlement services for refugees and newly arrived migrants
Ground floor, 212 Pirie Street, Adelaide
Phone 7224 8550

Hours: 9.00 am to 5.00 pm, Monday to Friday

2/59 Commercial Road, Salisbury
Phone 7224 8500

Hours: 9.00 am to 5.00 pm, Monday to Friday

Australian Migrant Resource Centre (AMRC)

Settlement, family relationships and family violence services for migrants, refugees and asylum seekers
23 Coglin Street, Adelaide
Phone 8217 9500

Hours: 9.00 am to 5.00 pm, Monday to Friday

AMRC metropolitan and regional locations:

28 Mary Street, Salisbury
Phone 8256 5700

Hours: 9.00 am to 5.00 pm, Monday to Friday

5 Second Street, Murray Bridge
Phone 8535 5600

Hours: 9.00 am to 4.00 pm, Tuesday to Thursday

26 Woolshed Street, Bordertown
Phone 8752 1000 or 0432 155 122
Email bordertown@amrc.org.au

Hours: 10.00 am to 6.00 pm, Tuesday to Thursday (hours vary during school holidays)

64 Smith Street, Naracoorte
Phone 8762 2955 or 0432 155 122
Email naracoorte@amrc.org.au

Hours: 10.00 am to 6.00 pm, Monday to Friday (hours vary during school holidays)

11–13 Eleanor Street, Mount Gambier
Phone 8726 4800

Hours: 9.00 am to 5.00 pm, Monday to Friday

Australian Refugee Association

Assistance and support for refugees
1 Brown Terrace, Salisbury
Phone 8281 2052

Hours: 9.30 am to 4.30 pm, Monday to Friday

Multicultural Youth SA (MYSA)

Programs for young people and families
Shop 9 Miller’s Arcade, 28 Hindley Street, Adelaide
Phone 8212 0085

Hours: 9.00 am to 5.00 pm, Monday to Friday

Muslim Women’s Association of SA

Programs and support for Muslim women and their families
Level 4, 182 Victoria Square, Adelaide
Phone 8212 0800

Hours: 9.30 am to 3.00 pm, Monday to Friday

Multicultural Affairs

Information about South Australian services and multicultural events

Health and wellbeing

Health and wellbeing

Kids Helpline
Phone and online support for children and young people up to 25 years, including about becoming a parent. Online chat is available.
Phone 1800 55 1800 (24-hour service)
Email Kids Helpline
Kids Helpline Online Chat

Refugee Health Service

Health service for newly arrived refugees and asylum seekers
21 Market Street, Adelaide
Phone 8237 3900
Country callers phone 1800 635 566

Hours: 9.00 am to 5.00 pm, Monday to Friday

National Home Doctor Service

To book an after-hours doctor home visit, phone 13 74 25

Child and Family Health Service (CaFHS)
CaFHS is a free service for babies and children up to 5 years. Nurses can help with children's health, eating, sleeping and development. Some CaFHS sites have Aboriginal workers you can speak to.

For an appointment, phone 1300 733 606
Hours: 9.00 am to 4.30 pm, Monday to Friday.

Child and Adolescent Mental Health Service (CAMHS)

Services for children and young people with severe or complex mental health needs
Phone 1300 222 647

Hours: 9.00 am to 5.00 pm, Monday to Friday

Relationships Australia (Multicultural Services)

Support for family relationships, children and teens, gambling, violence, HIV, hepatitis
Phone 1300 364 277
Country callers phone 1800 182 325

Hours: 9.00 am to 5.00 pm, Monday to Friday

Survivors of Torture and Trauma Assistance and Rehabilitation Service (STTARS)

For anyone affected by events such as war, violence, loss of loved ones before coming to Australia
81 Angas Street, Adelaide or 11 Wehl Street, Mt Gambier
Phone 8206 8900

Hours: 9.00 am to 5.00 pm, Monday to Friday

Multicultural Centre for Women’s Health

The National Education Toolkit for Female Genital Mutilation/Cutting Awareness (NETFA)

SHINE SA

Talk to someone confidentially about safe sex, contraception, sexuality or other sexual matters. Information in many languages
Phone 1300 883 793
Country callers phone 1800 188 171

Hours: 9.00 am to 12.30pm, Monday to Friday

Alcohol and Drug Foundation

Information about alcohol and drugs
Phone 1300 858 584

Hours: 9.00 am to 5.00 pm, Monday to Friday

Safety for children and young people

Safety for children and young people

Adults Supporting Kids (ASK)
A website with links to help and support parents and caregivers. Search for services in your area or ask questions via Chat (9.00 am to 5.00 pm weekdays).

Child Abuse Report Line
Phone this services if you think a child may be at risk of violence, abuse or neglect, including Female Genital Cutting, or early or forced marriage.
Phone 13 14 78 (24-hour service)
Child abuse reporting - when to report and what happens next

Department of Foreign Affairs and Trade

If you are in Australia and need help (eg if you are at risk of Female Genital Cutting or forced marriage)
Phone 1300 555 135 (24-hour service)

If you are outside Australia
Phone +61 2 6261 3305
Text +61 421 269 080

Australian Federal Police (AFP)

The AFP is specially trained to help people at risk of forced marriage
Phone 13 12 37

Australian Red Cross

You can get support to contact the Australian Federal Police
Phone 8100 4500
Freecall 1800 733 276
Email National_STPP@redcross.org.au

Office of the eSafety Commissioner

Online safety information for parents and children
Phone 1800 880 176

Kidsafe SA

Information on keeping babies and children safe. Advice on buying, hiring, fitting safe car seats.
Phone 7089 8554

Hours: 8.30 am to 5pm, Monday to Friday

SIDS and Kids SA

Information about safe baby sleep and grief support
Phone 8332 1066

Hours: 9.00 am to 4.00 pm, Monday to Friday (crisis response available 24/7)

Family violence

Family violence

The Domestic Violence Crisis Line
Offers information, counselling and safe accommodation support for anyone experiencing domestic violence in South Australia. They can organise a translator for you.
Phone 1800 800 098 (24-hour service)

Migrant Women’s Support Program

Free, confidential assistance for migrant women and children in family violence
Phone 8152 9260

Hours: 8.30 am to 5.00 pm, Monday to Friday

Women’s Health Service

Free and confidential women’s health clinics for anyone living in family violence within the last 12 months
47 Dale Street, Port Adelaide
Phone 8444 0700

Hours: 9.00 am to 5.00 pm, Monday to Friday

Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424

To get help with anger or violence

Mensline
Talk to a male counsellor about wellbeing, relationships, dealing with anger and keeping your family safe. Phone, online and video chat.
Phone 1300 78 99 78 (24-hour service)

Australian Migrant Resource Centre (AMRC)

City, metropolitan and regional areas
Phone 8217 9500

Hours: 9.00 am to 5.00 pm, Monday to Friday

Australian Refugee Association

1 Brown Terrace, Salisbury
Phone 8281 2052

Hours: 9.30 am to 4.30 pm, Monday to Friday

Relationships Australia (Multicultural Services)

Phone 1300 364 277
Country callers 1800 182 325

Hours: 9.00 am to 5.00 pm, Monday to Friday

Uniting Communities

Phone 8202 5190

Legal support for multicultural families

Legal support for multicultural families

Legal Services Commission
Free legal advice by phone or online chat.
Hours: Monday to Friday, 9.00 am to 4.30 pm
Phone 1300 366 424

Northern Community Legal Service

Free legal information
26 John Street, Salisbury
Phone 8281 6911
Country callers phone 1300 558 555

Hours: 9.00 am to 5.00 pm, Monday to Friday

Community Legal Centres SA

Find legal help near you

Women’s Legal Service SA

Free Legal Information Line for women
Phone 8221 5553
Country callers phone 1800 816 349

Hours: 10.00 am to 4.00 pm, Monday, Tuesday, Thursday, Friday

Anti-Slavery Australia

Legal and migration advice about slavery, trafficking and slavery-like practices
Phone 02 9514 8115
Email antislavery@uts.edu.au

Hours: 9.00 am to 5.00 pm, Monday to Friday

My Blue Sky

Information on forced marriage and links to free legal advice

Parenting

Parenting

Adults Supporting Kids (ASK)
A website with links to help and support parents and caregivers. Search for services in your area or ask questions via Chat (9.00 am to 5.00 pm weekdays).

Parent Helpline South Australia
Parent Helpline gives advice on child health and parenting.
Phone 1300 364 100 (24-hour service)

Islamicare – Parenting Helpline

Confidential support for young people and their parents
Phone 1800 960 009

AC Care - Communities for Children (CfC)

Services for children 0–12 and their families in the Limestone Coast, Murraylands and Riverland, including parenting programs for dads

Raising Children Network
Information in many languages about raising children and young people. Topics include:

Parenting SA

Multicultural Parent Easy Guides in a number of languages and general Guides on a wide range of topics

Early learning

Early learning

Department for Education

Find your local government child care, children’s centre, preschool or school

Playgroup SA

Find your local playgroup

Australian Government Child Care Finder

Information on child care and preschools. Find your local centre



This site is licensed under a Creative Commons Attribution 4.0 Licence. © Copyright 2021 DHS .

Provided by:
Department of Human Services
URL:
https://parenting.sa.gov.au/parent-information-and-support/multicultural-families
Last Updated:
02 Mar 2021
Printed on:
05 Aug 2021
The Parenting SA website is licensed under a Creative Commons Attribution 3.0 Australia Licence. © Copyright 2016